Terms of Service

For fursuit commissions.

Please read the terms before ordering When you accept to work with me and when you transfer your first payment you agree to My terms of service.

Ordering a fursuit or parts

You must be 18 years or older to order a fursuit from me.

My fursuits are customized and hand made by me. I always seek to be better and learn more but please know that I can also make small mistakes and imperfections.

I do not recreate a previous ordered suit for someone, unless it’s for the original owner of the character/fursuit.

Design and character concept

First of all I will need a proper reference sheet or artwork of you character. The reference should have front and back view of you character with all the markings and colors clearly visible. The reference should be as close to the fursuit look that you want (facial features, proportions etc.).

If I consider the reference to not be sufficiently clear you must send me another one.

It’s okay to change the design of your character, just notify me of the changes as soon as possible. Some things can be changed but not everything is going to work.

Quotes

Quotes are just price estimates and do not put you in my commission queue for fursuits or parts. I will not start with your order until the price is accepted and the first payment have been done. You will have 48 hours to accept the price and after that you will be put in my commission queue.

My prices are displayed in Euro (€). Paypal can convert other currencies.

I reserve the right to decline an inquiry for a quote.

Shipping is not included in the price estimate.

Payments

Before I start with your order I am going to need a 25% deposit on your commission (non-refundable if you decide to cancel your order). This deposit guarantees you a spot in my commission queue for fursuits or parts.

You can choose to pay the full price or in installments of 3-6. We will together decide on a payment plan that will work for both of us.

I accept payments via Paypal. Swedish customers can also choose to pay via bank transfer or Swish.

Sizing

I will need a duct tape dummy of the parts you want me to make. You can find a lot of information and good tutorials on how to make a duct tape dummy on the web. Just remember to not tape it too tight or too loose.

I will also need some measurements from you. I’ll email you a form to fill out. All measurements are in cm (centimeters).

If you’re ordering feet paws I will need a pair of shoes to build on, or duct tape dummy of your feets/calves (for sock paws). The shoes can not be high top and no shoes with string or velcro strap. Otherwise you won’t be able to get your foot inside the feet paws. You need to send me shoes that you have tried and are comfortable for you, I can not buy them since they might not fit you even if it’s the right shoe size they might be too narrow or wide.

I am not to be held responsible if the suit doesn’t fit you. If you made a duct tape dummy correctly, filled out my measurements form and/or sent me shoes everything should be fine.

Materials and colors

It’s important to know that not all colors are sometimes available in the exact same hues as on your reference artwork. I will try to get the most accurate colors I can find for the fur and fleece fabrics. Also please bare in mind that monitor colors vary and the fabric can look slightly different in real life.

Work in Progress

I will provide you with some WIP (work in progress) pictures now and then during the time I work on you suit. Please do not ask for WIPs.

I will sometimes post pictures of my work on social media.

Deadlines

Please note that your order can take between 6-18 months to complete, depending of complexity of your order, if I have to get certain materials*, and my commission queue length. Please have in mind that I am only one person and I work alone with this on my free time.

I order high quality faux fur from the United States. I live in Sweden so the waiting time for the fur to arrive might sometimes be long.

I will not accept any promise for completion for convention or event deadlines since it causes a lot of stress and affect the quality of my work.

Can I bring your suit to a convention? Yes (if we are going to the same convention), but any extra luggage fee needs to be paid by you.

Shipping

You pay for the shipping.

I will not ship your order until I have received the full payment for the fursuit/parts and the shipping cost.

I can ship worldwide. Shipping cost are calculated depending on weight, dimensions and destination of the finished and packed fursuit.

I send packages via PostNord.

I cannot be held responsible for any additional import or shipping taxes, or if your package gets lost. If you’re concerned about the delivery of your package you can upgrade your shipping insurance.

If you do not pick up your package and it get sent back to me you must pay any extra fees and shipping cost before I can send it again.

Repairs and Care

You will have 30 days after you received your order to contact me if your fursuit/parts need repairs (pooped seems, glue coming loose etc.).

Any changes to your suit not made by me void the repair warranty.

Large repairs and modifications are not covered by the repair warranty and you will be charged a repair/modification cost.

Your suit won’t last forever and wear and tear is natural. Please take care of your suit by washing it gently and brush it. Read more on how to care for a suit made by me here.

Your suit MUST be clean if you wish me to repair or mod it.

Refunds

If you choose to cancel your commission during any stage after it has been started, you are entitled a partial refund depending of the completion status of the commission. However the 25% deposit you made in the beginning are non-refundable.

After the order is completed, no refunds are possible.

My style

I have a toony style on the fursuits I make.

I only make partial fursuits (head, sleeves, hand paws, tail and feet paws). No full body fursuits at the moment.

I do not work with finished bases. All the foam bases for heads and parts I make are made from scratch and customized for you.

My suits generally do not have moving jaws since I only work with foam and not resin bases. But I do add an elastic strap inside the head for the jaw, so it’s not just hanging open and that can make it slightly movable (but it’s not guaranteed to always work like a moving jaw).

I do not work with realistic looks or glass eyes.

I do not work with wigs or hair on fursuits.

I will not copy anyone else’s fursuit style. If you want someone’s specific style you should go ask them. :)

Contact

If I’m open for a quote inquiry and you are interested in a fursuit (or parts, like just a head or tail) from me, contact me here. I will only answer to emails about fursuit orders when I am open for requests.

Please only contact me for a quote if you are serious about your request and are ready to pay.

All the contact between me and you during the time I work with your commission must be via email. If you want to ask me something about your order you must email me this.