Terms of Service

Please read the terms before ordering

You can read more about specific important information for fursuits, kigurumis and art commissions further down.

When you accept to work with me and when you transfer your first payment you agree to My terms of service.

Quotes

Quotes are just price estimates and do not put you in my commission queue. I will not start with your order until the price is accepted and the first payment have been done. You will have 48 hours to accept the price and after that you will be put in my commission queue.

My prices are displayed in € (euro). Paypal can convert other currencies or you can use this site www.valuta.se

I reserve the right to decline an inquiry for a quote.

Shipping is not included in the price estimate.

Payments

You can choose to pay the full price or in installments of 2, 3 or 6 for fursuits and kigurumis or large orders, all other commissions must be payed upfront. We will together decide on a payment plan that will work for both of us.

I accept payments via Paypal. Swedish customers can also choose to pay via bank transfer or Swish.

Materials and colors for fabrics

It’s important to know that not all colors are sometimes available in the exact same hues as on your reference artwork. I will try to get the most accurate colors I can find for the fur and fleece fabrics. Also please bare in mind that monitor colors vary and the fabric can look slightly different in real life.

Work in Progress

I will provide you with some WIP (work in progress) pictures now and then during the time I work on you commission. Please do not ask for WIPs.

I will sometimes post pictures of my work on social media.

Deadlines

Your order can take some time to complete depending on my commission queue length. Please have in mind that I am only one person and I work alone with this.

I will not accept any promise for completion for convention or event deadlines since it causes a lot of stress and affect the quality of my work.

Can I bring your commission to a convention? Yes (if we are going to the same convention), but any extra luggage fee needs to be paid by you.

Shipping

You pay for the shipping.

I will not ship your order until I have received the full payment for the commission and the shipping cost.

I’m based in Sweden. I can ship worldwide. Shipping cost are calculated depending on weight, dimensions and destination of the finished and packed commission.

I send packages via PostNord.

I cannot be held responsible for any additional import or shipping taxes, or if your package gets lost. If you’re concerned about the delivery of your package you can upgrade your shipping insurance. Please let me know about this as soon as possible.

If you do not pick up your package and it get sent back to me you must pay any extra fees and shipping cost before I can send it again.

Refunds

If you choose to cancel your commission during any stage after it has been started, you are entitled a partial refund depending of the completion status of the commission. However if you ordered a fursuit the 17% deposit you made in the beginning are non-refundable.

After the sketch are accepted on art commissions I cannot refund your commission if you decide to cancel it.

After the order is completed, no refunds are possible.

Contact

If I’m open for a quote inquiry and you are interested in getting a commission from me contact me here.

Please only contact me for a quote if you are serious about your request and are ready to pay.

All the contact between me and you during the time I work with your commission must be via email. If you want to ask me something about your order you must email me this.

Digital and traditional art

I do not draw: sex, genitalia, nudes, diaper, skat, rape, racist/hate symbols, self harm or violence.

I can draw: bikini/underwear, gore/blood, weapons

For art commissions I will send you a WIP for the sketch. After the sketch are accepted I cannot refund your commission if you decide to cancel it. Although if I miss any markings or minor details after it’s completed I will correct this.

Kigurumi Commissions

Workflow

I will need a proper reference sheet or artwork of you character. The reference should have front and back view of you character with all the markings and colors clearly visible.

I will make a digital kigurumi design before I start sewing. You can make changes to it so you are satisfied with the design. You can also download my template and make your own. Beware that patterns sometime need to be simplified in order to be able to work when sewing. Tell me if you have any special requests (note that this may affect the price).

Fleece fabrics can sometimes be hard to find in all colors. So the colors might vary slightly but I’ll try to find as similar colors I can. I will also send you suggestions for the inner fabric in the hood and pockets (I will try to find a good pattern that fits your character) or use a solid color fabric.

Deadlines

When I have your measurements and first payment, I can start working with your kigurumi. The commission for a kigurumi can take up to 2 weeks to finish (workdays and provided I have all the materials).

Please beware that I might need to order fabric for your commission and it can take up to 7 days before I have it.

Measurements

I need your measurments in cm (centimeters).
  • Height
  • Hood height (from neck to top of head)
  • Shoulders (from shoulder to shoulder)
  • Arm length (from shoulder to wrist)
  • Bicep (circumference)
  • Forearm (circumference)
  • Chest (circumference)
  • Waist (circumference)
  • Hips (circumference)
  • Wrist (circumference)
  • Ankle (circumference)

Fursuit Commissions

You must be 18 years or older to order a fursuit from me.

My fursuits are customized and hand made by me. I always seek to be better and learn more but please know that I can also make small mistakes and imperfections.

I do not recreate a previous ordered suit for someone, unless it’s for the original owner of the character/fursuit.

Before I start with your order I am going to need a 17% deposit (non-refundable if you decide to cancel your order). This deposit guarantees you a spot in my commission queue for fursuits. Fursuits are big projects and require a lot of focus and planning, that’s why I want to make sure you are a serious buyer with this deposit.

Design and character concept

First of all I will need a proper reference sheet or artwork of you character. The reference should have front and back view of you character with all the markings and colors clearly visible. The reference should be as close to the fursuit look that you want (facial features, proportions etc.).

If I consider the reference to not be sufficiently clear you must send me another one.

It’s okay to change the design of your character, just notify me of the changes as soon as possible. Some things can be changed but not everything is going to work.

Sizing

I will need a duct tape dummy of the parts you want me to make. You can find a lot of information and good tutorials on how to make a duct tape dummy on the web. Just remember to not tape it too tight or too loose.

I will also need some measurements from you. I’ll email you about this. All measurements must be in cm (centimeters).

If you’re ordering feet paws I will need a pair of shoes to build on, or duct tape dummy of your feets/calves (for sock paws). The shoes can not be high top and no shoes with string or velcro strap! Otherwise you won’t be able to get your foot inside the feet paws. You need to send me shoes that you have tried and are comfortable for you, I can not buy them since they might not fit you even if it’s the right shoe size they might be too narrow or wide.

I am not to be held responsible if the suit doesn’t fit you. If you made a duct tape dummy correctly, filled out my measurements form and/or sent me shoes everything should be fine.

Deadlines

Please note that your fursuit can take between 6-18 months to complete, depending of complexity of your design, if I have to get certain materials*, and my commission queue length.

I order high quality faux fur from the United States. I live in Sweden so the waiting time for the fur to arrive might sometimes be very long, up to 4 weeks sometimes.

I will not accept any promise for completion for convention or event deadlines since it causes a lot of stress and affect the quality of my work.

Repairs and Care

You will have 30 days after you received your order to contact me if your fursuit need repairs (popped seems, glue coming loose etc.).

Any changes to your suit not made by me void the repair warranty.

Large repairs and modifications are not covered by the repair warranty and you will be charged a repair/modification cost.

Your suit MUST be clean if you wish me to repair or mod it.

Your suit won’t last forever and wear and tear is natural. Please take care of your suit by washing it and gently brush it. Read more on how to care for a suit made by me here.

My style

I have a toony style on the fursuits I make.

I do not work with finished bases. All the foam bases for heads and parts I make are unique, made from scratch and customized for you.

My suits do not have moving jaws since I only work with foam and not resin bases. But I do add an elastic strap inside the head for the jaw, so it’s not just hanging open and that can make it slightly movable (but it’s not guaranteed to always work like a moving jaw and I do not take requests for moving jaws).

I do not work with wigs or hair on fursuits.

I will not copy anyone else’s fursuit style. If you want someone’s specific style you should go ask them.